Privacy Policy

At Polska Grand Hotel, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and interact with our services.


1. Information We Collect

We may collect personal information such as your name, email address, phone number, and payment details when you make a reservation or contact us for inquiries. We also collect non-personal data such as IP addresses, browser types, and website usage to improve our services and user experience.



2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process your reservations and bookings
  • To respond to your inquiries or requests
  • To improve our website and services
  • To send you promotional offers, if you have opted in to receive them
  • To comply with legal obligations


3. How We Protect Your Information

We take your privacy seriously and implement security measures to protect your personal data from unauthorized access, alteration, or destruction. Our website uses SSL encryption to ensure that your information is transmitted securely.


4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners (such as payment processors or hotel service providers) to complete your reservation or fulfill your requests. These partners are obligated to protect your information and use it only for the purpose for which it was shared


5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your experience and collect data on website usage. You can adjust your browser settings to control cookies or opt out of tracking technologies, but this may affect your ability to use certain features of our website.

6. Your Rights


5. Cookies and Tracking Technologies

You have the right to access, update, or delete your personal information that we hold. If you wish to exercise any of these rights or have concerns about how we handle your information, please contact us using the details below.


7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.


8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Address:ul. Grand Hotel 12, 00-001 Warsaw, Poland
Phone number:+48 16 526 27 06
Email address:info@polskagrandhotel.com


This Privacy Policy is effective as of [18.02.2025].